Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Polys product model number. A Microsoft Teams Room is a hardware solution that outfits your conference rooms or shared spaces to connect seamlessly to Teams meetings. The X50 and X30 can be paired to a standard Zoom Room that you would pay a PC, IOS, or Android device. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. When the phone is turned on (you have roughly 6 to 8 seconds to do this step): When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad. The Poly Studio X series was engineered for collaboration. If you return out-of-warranty products or products not covered under the Limited Warranty, you will be responsible for all return-shipping and other transportation-related expenses. Poly may repair or replace products under this Limited Warranty: (a) with new or reconditioned products, parts, or components, or (b) with a similar Poly product if the eligible product under this Limited Warranty has been discontinued. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Apex Digital Solutions, Inc. 248-270-9670 hello@apexdigital.com 1000 Town Center, Suite 200 Southfield, MI 48075, Apex Digital Solutions, Inc 1999-2020 | Microsoft Gold Partner |, Cocktails and Conversation with Apex and 8x8. The unit appears to be new and I unboxed it. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. b)YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE DEVICE, OR OTHER DEVICE, OR LOSS OF DATA THAT RESULTS FROM SUCH USE. Change the Video Provider bar to Zoom Rooms. Poly products must have been purchased as new from Poly, a Poly affiliated company or a Poly authorized reseller. You will be requested to input the admin password after briefly holding the digits down. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. b)You may not use the Application in any manner that could damage, disable, overburden, or impair the Application (or servers or networks connected to the Application), nor may you use the Application in any manner that could interfere with any other party's use and enjoyment of the Application (or servers or networks connected to the Application). If you can't read the back label, you can find the . Continue with Recommended Cookies. Microsoft Teams Rooms is simple to deploy and easy to manage with a user-friendly one touch experience. Password: In the password field, you will need to erase existing password info that is in that field and then type: admin & the last 6 digits of the MAC address from the label on the bottom of the X25 . Ditch the PC to drive the meeting, since the Poly Video OS runs the show. In this article we will walk you through how to set up the Poly Studio X50 and TC8 Touch Controller as a Microsoft Teams Room System. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. The device should reboot. It is more important than ever to enable high-quality hybrid meeting experiences. If you are adding more than one rooms, click. Only use software version 5.9.3 AA or later when pairing Polycom Trio 8500, Polycom Trio 8800 or Poly Trio C60 with Poly Studio X or Poly G7500 systems software version 3.1 or later. But I think that can be changed now due to California regulation depending of your software version. Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek . Find the phones MAC address. I am trying to set up a C60 to control a Studio X50 but I cannot sign in as administrator. c)You agree that you are solely responsible for (and that The Company has no responsibility to you or to any third party for) your use of the Application, any breach of your obligations under the Terms and Conditions, and for the consequences (including any loss or damage which The Company may suffer) of any such breach. Note. It does go thru the startup menu after a reset . Change the Video Provider bar to Zoom Rooms. On the System Web Interface of the device, go to. Join the meeting on the Room System and on a separate device. Poly, the propeller. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You may terminate these Terms and Conditions at any time by permanently deleting the Application from your mobile device in its entirety. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. Your application may use different terms or To onboard (register) a video device that has already been in use, or shipped with an version that has been updated to Poly VideoOS Software 3.2 or later. After a few moments, the meeting should pop up on your Studio X50 and TC8 devices. The original end user customer who purchased a Poly product. 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. The administrator password will now be 456. By default, Poly Studio enables the Group Framing and Speaker-Tracking function, which provides hands-free experience except for basic buttons like volume, mute, answer, and hang-up. poly | Support. Post answer. Once the X50 or X30 boots it will show an IP address on screen. This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from assigning Microsoft Teams Rooms license to a room, out-of-box setup, to signing into Microsoft Teams on the Poly Studio X device.Poly (Plantronics, Inc. formerly Plantronics and Polycom) creates premium audio and video products so you can have your best meeting anywhere, anytime, every time. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. Additional Poly office locations and contacts can be found at www.poly.com or in Australia by calling (toll free) 1-800-725-598. 2023 Plantronics, Inc. All rights reserved. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. However, the Warranty Period provided in the country where the product was purchased shall apply. . You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/. The device should reboot. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. Connect your device to a monitor and to the network. This happend on both devices. Poly, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. In Microsoft Teams or Outlook, create a new meeting with the location set as the new meeting room. Under Available Devices, select and pair the TC8 with your . 7 0. berlin-admin / pioneer (131) 06/17/2022, 12:06 pm. Turn on your TC8 Tablet and allow it to pair with the Studio X50. For United States residents, any disputes arising out of this Limited Warranty or otherwise relating to your purchase of the Poly product that is the subject of this Limited Warranty, whether based on contract, tort, fraud, or any other legal theory, shall be governed by the law of the state in which you currently reside, without regard to its conflict-of-law principles. For an end user customer with a Poly product that is within the applicable Warranty Period and has a defect that is covered by this Limited Warranty, Poly will repair or replace, at its option, the Poly product if you provide notice to Poly and return the product to Poly in the manner described in this Limited Warranty. When prompted, enter the username and password. You can find this address on the Poly device or using DHCP on your router. To the product All questions. Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys. In the unlikely event that your Poly product has recurring failures or Poly is unable to repair or replace the Poly product, Poly will provide you with a replacement Poly product that is selected by Poly and is the same or similar in performance. Manage Settings press and hold the dial pad keys 1, 3, 5 keys. Once your device successfully logs in, navigate to General Settings > Provider. You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. As a portion of your workforce returns to the office, it is vital that they have a consistent experience across all the devices they use. ApexsIgnite for Microsoft Teams Roomsservice offering will empower your workforce to connect, collaborate, and communicate confidently and securely across boundaries. For HP product support, please visit the HP Customer Support site. For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. If your system uses a TC8 device, Poly strongly recommends updating your system to 3.1.0. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law. Please contact your point of purchase for more details. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek bar. Required fields are marked *. Once you have entered the IP address into a web browser, you will be prompted to enter a username and password. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. For example, to produce an F, the 3-key would need to be pressed three-times. This includes their meeting technology. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. Poly Studio X30 is equipped with a 4x zoom camera and four built-in microphones. Each press of the key will enter the letter assigned to that specific key. In the system web interface, go to Audio/Video > Audio > Audio Input. Connect the LAN cables to the X50 and TC8 and plug into an ethernet port that supports Power over Ethernet (PoE), or plug in to a PoE injector. Since March 2020, the average Teams user has increased their weekly time spent in meetings by 252% (Microsoft Work Trend Index). You agree to comply fully with all laws and regulations of the United States and other countries (Export Laws) to assure that neither the Software, nor any direct products thereof are (1) exported, directly or indirectly, in violation of Export Laws, or (2) are used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. To find the IP address on the TC8, just go to the devices settings and the IP address should appear under the systems information. 9) Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product). When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. Your rights automatically and immediately terminate without notice from The Company or any Third Party if you fail to comply with any provision of these Terms and Conditions. I have performed a factory reset on the device and started over again. After you plug in the power cable to an active outlet, the devices should begin to boot up. Enter the device information to register. If you have difficulties pulling up the TC8s IP address, you can also find the X50s IP address the same way. . Poly offers an online system for service requests. Click General Settings > Device Management. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. 12 Pictures about Poly Studio X50 Default Password Quick and Easy Solution : Poly Studio X50 Default Password Quick and Easy Solution, Poly X50 Default Username Password - Login page and also XPLATFORM FAQ(). For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. Is there a web interface to make settings? Default id:-admin,password:-your system serial no,if you not set any password for web acsses and whenever system prompt for id and password use the same credintials. Poly Studio X50; Poly Studio X70; G7500 Video Conferencing System. Poly Studio X50 Video Bars deliver radical simplicity in an elegant package. Once the X50 or X30 boots it will show an IP address on screen. Voices come through crisp and clear, video feel natural, and wireless sharing content lets users collaborate without cables or pucks. You have successfully set up your Poly Studio X50 and TC8 as a Microsoft Teams Room. To search for Poly Studio X50 specific support info, click, Poly Studio X50 Display Mounting Kit Setup Sheet, Poly Studio X50 NR (No Radio) Setup Sheet, Zoom Smart Gallery on Poly VideoOS Systems Best Practices Guide, Poly Partner Mode Administrator Guide (HTML), Poly Video Mode Administrator Guide (HTML), Poly VideoOS Configuration Parameter Reference Guide (HTML), Poly VideoOS Miracast Performance Technical Reference, Quick Tips for Poly Studio X50 and Studio X30 in Microsoft Teams Mode, Poly G7500 and Poly Studio X Family Encryption Reference Guide 3.7.0, Poly G7500 and Poly Studio X Family Privacy Guide 3.7.0, Poly Studio X Family Safety and Regulatory Notices 3.7.0, Poly VideoOS and TC8 Certificates Update 3.7.0, Poly VideoOS Offer of Source for Open Source Software 3.12.0, https://partners.poly.com/English/directory/. A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/. I was including for a test two Poly Trio 8800 into Poly Lens. In such event, you must immediately delete the Application. On the TC8 Tablet Login to your Zoom Account. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL POLY BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
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