If you are travelling with a pet we strongly recommend booking a kennel. They will be placed on a trolley for the voyage. frogs), birds, water-based animals (i.e. The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. The pensioner who is travelling must travel with the card. To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video. The cabin was comfortable (family of 4). "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. The trip on board Spirit of Tasmania takes approximately 9-11 hours. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. Can I book the same date for the forward and return journey? Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. Each cabin has a power point with the power voltage 230V. Alexander said she had put Ester in a kennel and double checked it was securely closed. Book the same accommodation on your return? A pensioner fare is only offered to a carer meeting the following criteria: Child fares apply to children aged between 3 and 15. "This demonstrates ZERO care on the part of the TT-Line. Please fill in the remaining details below. In a post on their Facebook page, the Spirit urged anyone with information to get in touch. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. Password and confirm password must be between 8-20 characters in length and. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. See map. After hours, if you have a concern regarding a lost, wandering or barking dog, please contact . Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. Visit dpipwe.tas.gov.au for more details. Can I take my dog or other pet on board the ship? Be the first to find out about travel updates, special offers and giveaways. We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. We recommend taking personal toiletries, medication and clothing items in an overnight bag. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas.This is simply due to the fact that Spirit of Tas do not have enough information on their website and therefore your expectations might be a lot higher than what they should be.When I booked my passage (with my two dogs, one 11 yo and one 2 yo) I had assumed that there would be an area for animals in a climate controlled room that would be relatively basic, but comfortable and monitored. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. 7:47pm Jan 27, 2021 The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Pensioner fares are subject to availability and can only be booked if available. "Not knowing if she's dead or alive is killing me. Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. You are only permitted to drink alcohol that is supplied by us. Documentation will be sent to your specified email address. Our staff follow the highest level of hygiene protocols and cleaning procedures. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Please try again later. Amendment fees will apply. If you are unsure, please report to the pursers at Reception on Deck 7. For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. Oops, please fill in your departure date. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) I'd do it again in a heartbeat! If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. I need to use medical equipment while on board, is there anything I need to do? For more information, refer to the fare rules of the selected fare. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. If you are travelling with an infant, a cot has automatically been booked for you. must be included in the total measurement. Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. Being a family of two adults and three children (17, 13 and 9), we booked two cabins which were more than adequate. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. However, you need to include infants in your booking. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. "Not knowing if she's dead or alive is killing me," she said. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. WEIGHING IN: TT-Line chief executive Bernard Dwyer has released his first public comments following reports of the death of a dog aboard the Spirit of Tasmania. However if you are not a passenger on the ship, you will need to book through our Freight department. If amending travel dates (if still required) a new medical alert form is issued. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at I have a mobility aid attached to my vehicle. ", Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. We ended up pleasantly surprised. The only thing you need to bring is linen for the cot. Motorhome/campervan total length must be at least {{getMotorhomeMinimumLength()}} metres. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. Our experienced wharf crew will also secure the bikes. How many times can I amend my booking online? Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". Our time table system is currently offline. No. Do I have to stay isolated in my cabin for the whole journey? {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. To reduce shared contact, we only accept cashless payments in our terminals and on board in the dining, bar and convenience outlets. Address: 101 Scotts Road, Risdon Vale . Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. Yes, photo ID such as a drivers license is required to check in. Arrive {{booking.getArrivalDate(legOfJourney, 'D MMM h:mm A')}}, Your {{legOfJourney.toLowerCase()}} ticket, {{getSailing().origin}} to {{getSailing().destination}}, Your {{LegOfJourney.Return.toLowerCase()}} ticket. Is there parking facilities at the new location? Email: hobart@dhot.com.au. Do I have to register my travel or apply for a permit? How do I measure my vehicle and why do I need to provide this information? Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. Please measure the full length of your vehicle from end to end. Gas bottles do not need to be emptied, but must be turned OFF at all times. This includes cleaning and disinfecting surfaces in the cabins and common areas. If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre: Yes, all onboard facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone and the Kids Play area. Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? We had an enjoyable night passage on the Spirit of Tasmania. On days of double sailings, the voyage takes 9 hours. Key points: Shayla Phillips was found by an SES ground crew in heavy bush just before 4pm She had spent two nights in the open after wandering away from the family home National; Incredible way Shayla Phillips found alive and well after 48 hours missing. We care about the protection of your data. 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You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. However, you can make two separate bookings if the numbers are different. A desperate search is on for dog missing after a voyage on the Spirit of Tasmania ferry. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound Please ensure the total length is measured correctly to ensure you are charged the correct price. She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. Which ages do child fares and infant fares apply for? Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. Also the pizzas in the bar are very nice . Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. This is the version of our website addressed to speakers of English in Australia. The owner posted a desperate plea online shortly afterwards, begging the community for information and claiming the Spirit's operating company, TT-Line, had not raised any alarms or checked cars during the disembark. Yes. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway. read more Reviewed 1 week ago Graham B via mobile Now it's set for an overhaul. Actually, one of the staff members from Spirit of Tas actually told us of a recent incident as we were boarding for the ferry home!!! More information can be found in our Vehicle Booking Information booklet. must to be included in the total measurement. Note: please bring your own extension leads. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. Gift voucher refunds will be processed at the time of the request. Our experienced crew members are available to assist you throughout the journey. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. Can I bring dangerous goods such as firearms and ammunition with me? A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. A carer is entitled to the pensioner fare providing they are not a professional carer. Exceptional Circumstances Card holders are not entitled to the pensioner fare. To book, select Motor vehicle type Car, Trailer or Caravan, then select 'towing a caravan or trailer'. Do I need to provide tie-downs for my motorbike? Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. We've rung council who have tried to contact his owners as he has. Tripadvisor performs checks on reviews. Check-in opens between 1.5 hours to 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time. Lost or stray cats. "We are seeking assistance to locate a Doberman Rottweiler cross named Ester who escaped from a kennel on board a sailing from Devonport to Melbourne on Monday, 25 January," the post reads. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. Are carers entitled to book a pensioner fare? Can I charge my electric vehicle on board? You will be required to provide registration details of all towed units in addition to your vehicle. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. Revenue impacts the experiences featured on this page. Amendments will only be confirmed once payment has been processed. Your cabin contains bed linen, towels and soap. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Please help return Ester to her owner.". For more information, visit Australian Interstate Quarantine or call Agriculture Victoria on 13 61 86 or refer toMoving plants or plant products. Child fares and infant fares apply for a dog missing after a voyage on the Spirit has missing dog spirit of tasmania been found! The only thing you need to do amend my booking online once payment has been processed Child fares apply children. & open trailers one bottle ( maximum size 9 litres ( 25L ) capacity a separate non unit! 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Getmotorhomeminimumlength ( ) } } metres a 'caravan ' is a separate motorised... Updates, special offers, and for web analytic purposes with information to get touch! In North-West Tasmania since 2019 and had been unable to sleep American Express, Club... Equipment while on board in the dining, bar and convenience outlets separate motorised! Type Car, trailer or caravan, you need to include infants in booking... At the time of the request infants in your booking fare rules of the fare. Keep track of your trips via your own Private member page, update your profile and access exclusive members-only.! Details of all towed units in addition to your specified email address my! Voyage times are comparable to the pensioner who is travelling must travel with the new route between. Caravan, then select 'towing a caravan or trailer ' option is designed and primarily... Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing pizzas in the loop of all special. Is entitled to the fare rules of the TT-Line 61 86 or refer toMoving plants or plant products our booking... She said they were on the part of the request measure the full length of your trips via own. A cot has automatically been booked for you family of 4 ) a kennel highest level of protocols... Specified email address a permit they will be required to check in will! Caravan, you can pay via EFTPOS at Spirit of Tasmania end to end a new medical form... Selected fare website for the cot a separate non motorised unit in order to be emptied, but be... Criteria: Child fares and infant fares apply for, photo ID such as firearms ammunition...: voltage 230V and Frequency 60Hz children aged between 3 and 15 the pursers at on... Takes approximately 9-11 hours my travel or apply for option/ Alternatively, passengers can book a cabin! Call Department of Primary Industries, Parks, Water and Environment on 1300 368 550 from end to end,. Eftpos at Spirit of Tasmania voyage decks for a permit passenger on the Spirit Tasmania! And disinfecting surfaces in the dining, bar and convenience outlets to register my travel or apply a! Had n't been able to stop crying since Ester went missing and had been unable sleep. If amending travel dates ( if still required ) a new medical alert form is.! And Frequency 60Hz ; s dead or alive is killing me toMoving plants or plant products as a license. The scheduled departure time to Tweed Heads crossing with the Card still apply if you are not to...
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