Copyright 2023 ConcertFix. I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. Can't I just show my tickets on my phone? 2023 Trustpilot, Inc. All rights reserved. Pick up your tickets after-hours at the local facility mentioned by FedEx on the delivery door tag. My event was canceled and I never received a voucher or a refund. Adobe Acrobat Reader is a free program the can be installed from Adobes website. Some things to know about your e-tickets: MyTicketTracker is a secure platform where you can view details about your ticket orders and download any I bought 2 tickets Keller Auditorium, Portland, Or, for Mellencamp floor level, Sec C, Row f. I paid $176.00 per ticket and $122.59 in SERVICE FEES. Order tickets and input your home address for shipment: You should use this option if the event is a while our website and offices are PCI Compliant and McAfee Secure. PayPal supposedly guarantees receipt of goods after purchase so we shall see. The sad thing is I used PayPal and they support theses scam artists. How do I access US event tickets if Im an international customer? It appeared I was ordering from Ticket Master, with a blink of an eye it became Ticket Tracker. I am also never using Paypal again, they are complicit in this theft of my money. Sellers often must pay face value, plus fees (or membership fees to special You'll see a pop-up window that allows you to either open or save the e-ticket file. Fool me twice, shame on me. thus have International Express fees. After logging in, you'll see purchase details for your order, along with a link to download your tickets. Lesson expensively learned. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. She was very patient thought the hour long ordeal. Do Not Buy From This Company!! Sucks that I have to give any stars. My foolish mistakedon't make it yours.. We should start a class action suit against these crooks. The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. of prices. What can I do. Fool me once, shame on you. By marking up the tickets, My tickets are being shipped. greater detail. Someone buys the tickets at face price, then MyTicketTracker resells them for more, plus an outrageous service charge added on top. find great seats even a couple weeks before from an event. While we do operate as a marketplace for resale tickets, only you have these tickets. Their phone numbers dont work you'll just be on hold forever. They are scammers! If you would prefer a refund over a voucher, you will receive a full refund for the original order (less applicable delivery charges). I was full of anxiety because I did not receive my tickets and now it was the day of the event that I spent an extreme amount of money on. I purchased tickets from this site ( not knowing it was a third party ticket site ) they charge enormous fees and then switched my ticket on my at the very last minute! them (without anyone getting upset or disappointed!). I have spent five days with four different phone numbers three different emails and all to get no response I spent $900 for these two tickets only to find out they are cheaper on valid sites to purchase tickets. Where do the tickets listed on ConcertFix come from? Emre was fantastic in solving may problem when I could not open my account to check my tickets.He made sure I was able to access my account and check my ticket status. When you shop at ConcertFix.com, you can be assured that you are conducting a safe transaction. amount, which can be raffled off, auctioned, or otherwise used as a fund-raising incentive for We provide your seller with your preferred shipping address the moment you order. What happens if I want to purchase tickets, but they cost more (or less) than my Credit Voucher? From a mobile device, selections of tickets with Everyday there are new deals & codes available online to be found. No one should ever do anything with them. Worst and I mean worst ticket purchase experience in my life. We utilized My Ticket Tracker to get tickets through PayPal for Paul McCartney. Kudos for exceptional service!!! My mistake for not googling the company before purchase. Ticket tracker has been corresponding with an email address that I do not currently have access with. To all Canadians who wish to see Elton John when he comes to Toronto, Ontario in 2022. View our 100% The show was canceled and rebooked for May 2023! family. This is due to security concerns and because ticket prices rise and fall over time as an event nears in proximity., Back on tour: 'We're back on the road!' I paid a lot of money for the tickets and of course did not purchase the insurance for an extra $100. You will be notified by email when your tickets are available for Then she said my phone number wasn't on file. Reanna Smith-Hamblin, president and CEO of the Better Business Bureau in Louisville, said BBBs across the country received many complaints about canceled, postponed or modified events since the onset of the pandemic. BEWARE!!! customersupport@concertfix.com. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. What a bunch of crooks! They are a total B. S. company! Click "Continue" to keep working, or "Log Out" if you are finished. After your Talked with three people. Last Updated 1/1/2021 For your convenience, we have gathered, below, a list of answers to questions you might have about COVID-19 impacted events. waive the signature requirement, otherwise you could always. Our sellers use FedEx for shipping services, and FedEx is unable to deliver to a PO Box. What can I do? information if it is completely necessary. Thanks to her we have our tickets and are looking forward to the event. I don't think they really never had the seats and wanted to charge me 4 times the price for another seat. YOU WILL LOSE. This scam needs to be shut down. I think this website is only a tracker for resellers and it depends which website you bought it from originally. Your Credit Voucher will still be honored. I ended up having to purchase tickets at the venue. guarantee they'll arrive in time for the event. Purchased tickets to see a show in Philadelphia and the tickets were never emailed to me. You should then print your tickets and take them to the event. and most prevalent in Texas, Chicago, California, Michigan and Canada. Never got my money back. It honestly took me aback - a lot. Flash tickets are a new innovation used for ticket distribution by event promoters. Just buy tickets from a venue or real merchant. Im looking into legal ways to resolve this. We use dedicated people and clever technology to safeguard our platform. (Ticketing taxes are based on the location of the ticket seller supplying an order My tickettracker.com will not respond to email inquiries or answer their customer support phone line @866-459-9233. Some of our maps are simply images, I bought tickets to an event. If your still unable to see your tickets after this we recommend going to a business center store such as Staples or FedEx Kinkos to print your tickets. Products used:2 tickets for Lady Gaga @ Fenway. Gain trust and grow your business with customer reviews. By October 2020, eight months after the purchase and with no indication of when live concerts would resume, the Miracles hoped the companys answer would have changed. To download e-tickets from MyTicketTracker: Go to MyTicketTracker.com, and enter your email address and unique order PIN to log in. Found the same tickets for 40% of the price, on a different site. Beware of where/who you are actually buying tickets from! The merchant told us that they will follow up and refund us. Delivery fees for ConcertFix customers are based on the location of the ticket seller versus the location of the If the order is less than $750, the seller is expected to ship the tickets to the alternate shipping When they sent me my tickets, they were for 2nd level BALCONY!!! And they charge EXTREMELY HIGH fees for dirt cheap seats! would generate a viable receipt. DO NOT BY ANTYHING USING PAYPAL OR MYTICKETTACKER. After the October reply from the third-party ticket seller, David Miracle said he resigned himself to waiting indefinitely. I looking to file a class action suit, so if this has happened to you, please let me know. In spite of having all the information, the staff who impatiently spoke to me started yelling almost immediately that she didn't know how I ended up on the sales side if I wanted a refund, and said it was obviously because I didn't know how to choose the right department. What is the customer charged for E-Tickets and what part of that do we get? You can print or view them as many times as you'd like, whenever is convenient for you. DO NOT BUY WITH THEM PLEASE. applicable delivery charges). Guess what I got for $500, tickets for Pittsburgh Pennsylvania!!! I paid $1,138.00 for a concert in Savannah Ga. Our friendly support staff can take your ticket orders or help with any issues . Now when I call the answering service says that they are experiencing high volume of calls. rescheduled event. When you Anyone can write a Trustpilot review. Ticket sellers usually arrange flash ticketing by mailing customers a gift card that was used by the seller Ticket value $49.00 w/ $25.00 service fee. that they do not intend to use for resale at tickettocash.com. TicketTracker I Ordered concert tickets online for James Taylor tickets in Portland Oregon, Concert October 2021. NEVER do business with these hacks. of your organization, the cause it supports, its website and how the donation will be used. Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. We also ensure all reviews are published without moderation. If tickets are listed in a enabled, a photo of the approximate view will display next to the map when you click a section. Such a shame that they are scamming people. We'll review Electronic tickets, or e-tickets, are delivered to you electronically through My Ticket Tracker. Create your own custom concert schedules updated instantly. Were you able to get them? What a bad taste you left with us!!!! Sent them an email but got a standardized response. Reached out to their customer service with no response. Claim your profile to access Trustpilots free business tools and connect with customers. If you would prefer a refund over a voucher, you will receive a full refund for the original order (less For postponed events, ticket access can become restricted after the originally scheduled date. If you bought four tickets and downloaded four Adobe files, there will be one page for each file.). Today is the 18 the date of the show and no tickets. If you need further assistance, please call us at (866) 856-6228. When they arrived, the ticket value was $75. The couple has twice seen the famed English rockers play in Louisville: in 1989 at the old Cardinal Stadium and in 2006 at Churchill Downs. And if you already have used them and are a victim contact the Better Business Bureau and/or Attorney Generals office right away. I had no idea what I had to do to piss her off so completely before I even spoke. $354 for "link not found. Find a comprehensive list of merchants that offer discounts, deals, and codes on Mamma.com. computers, or on the phone for hours months in advance of an event to get a good seat. I purchased 3 tickets for ariana grande this saturday may25th in nola!! Can I cancel an order after it is placed? After spending 5 days and many phone calls, we finally found the right person, Scherri, who was extremely helpful. redirected from Madison Square "BoxOffice".Total Scalper Scam you will get tickets in original purchasers name!5 Times the price. Very Disappointed and Frustrated! Due to a very misleading confirmation e-mail from Expedia Event Tickets, I accidentally deleted the tickets delivered through MyTicketTracker. Was at the facility checked with the box office and was unable to use the ticket I purchased. The BBB also recommends consumers buy from the venue whenever possible and to use a payment method that comes with protections, such as a credit card, instead of cash or a debit card. How do I find the tickets I'm looking for? Never received tickets! I got my tickets from closeseats.com so I would buy my tickets from there if I were looking for last minute tickets. purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. mytickettracker.com Visit this website Write a review 1.5 total Filter Sort: Most relevant Gina Wagner 4 reviews US Updated Dec 13, 2021 Make sure to NOT purchase from them! Find out how we combat fake reviews. I want my $422.21 back. We also ensure all reviews are published without moderation. towards a future purchase. Mytickettracker Com has some great deals and there are many more amazing deals out there to be found across Mamma.com. I will file a small court claim if I don't get my tickets soon. For more details, please refer to the When a customer orders tickets How much is my Credit Voucher for a cancelled performance worth? An international delivery fee therefore means that the seller supplying your order However, in order to protect against fraudulent purchases, some orders may require public (no audience games, for example) due to Covid-19, you are also eligible for a Credit Voucher. We use dedicated people and clever technology to safeguard our platform. I'm just sick over this, I'm 65 & never been treated like this. Would feel safe using them EVERY TIME! This service is at the discretion of the seller. My wife and I had the time of our lives watching the Bruins beat the Hurricanes at TD Garden. I drove 3 hours to a concert guaranteed to get in and the tickets would be recent. accepting the offer. Your 8-digit PIN can be found in your receipt email. BigStub and MyTicketTracker have the worst customer service and both companies hide behind the others cloak. Your ticket seller will be sending you an email containing instructions on how to retrieve your tickets prior to the event. clubs), and sometimes they stand in line for hours to get the best seats available. I spent 8 hours on the phone over 2 days. Got to the venue went to ticket office thinking my tickets might be there. There are many options. They charged me $62 for tickets that cost $26. The Miracles called MyTicketTracker in June and were told that postponed concerts were not refundable. will be four pages long. The only time the company responded was to tell me that my payment was refunded and therefore I would not get tickets. They often have several groups of tickets, so if multiple orders come in, they can successfully fill You can now download your e-tickets! Companies can ask for reviews via automatic invitations. Called, you get told to call another person. Our concert database consists of over 4,000 855-428-3860 or by email at customersupport@concertfix.com. I never received my tickets, impossible to reach via phone and or email.It was highway robbery the price I paid for tickets. Just got totally scammed for Nutcracker Ballet tickets by these criminals !!! They do not transfer your purchase to the concert hall or stadium. Internet Internet Print this Report Email this Report Tweet Business Rating: Rate this business Tell us has your experience with this business or person been good? Why is the price on my tickets different than what I paid? They also charged me over $100 in service fees. My Ticket Tracker We're sorry to hear that and would like to help. First dispute, they denied my claim. For your protection, MyTicketTracker requires you to log in with order-specific details, including a unique Website even says will refund if game cancelled, seems they just want to profit in the current circumstances! receive them. Someone on the reviews of BigStub is filing a class-action lawsuit! kiosk. Because this sometimes happens, tickets may not be in When they sent me my tickets, they were for 2nd level BALCONY!!! Here are 8 tips for writing great reviews. ConcertFixs online exchange functions as a massive marketplace for tickets. tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue the tickets in a listing. DO NOT USE THEM! If an event has view-from-seat photos, simply click the ticket list entry to see the image. Conditions. They sent a sham delivery, with no access.They do not respond to customer services.Shortly after I bought the tickets, the credit card I used had fraudulent activity which I had to cancel the card. I have been trying for days to get a response either by phone or email to my request for a refund for a cancelled event. At ConcertFix.com, we offer a 100% Money Back Guarantee, if: Due to the nature of our exchange, there is usually some lag time between when tickets are purchased and when checkout. WILL NEVER BE PLAYED!. on our website, the order is then filled by the ticket seller who listed them. You should then print your tickets and take them to the event. In addition to overcharging for tickets, the service charge is $99 per ticket! creativity. Stay totally away from this rip-off seller. Terrible customer service! artists and more than 800 cities across North America. Now I can get no reply from the company despite numerous emails being sent. tickets. Get tickets through PayPal for Paul McCartney to be found business Bureau and/or Attorney Generals office right.. The facility checked with the Box office and was unable to use for resale tickets, my different! The hour long ordeal now when I call the answering service says that they will follow up and refund.! North America I purchased 3 tickets for Pittsburgh Pennsylvania!!!!! Unique order PIN to Log in service fees a show in Philadelphia and the delivered... Organization, the cause it supports, its website and how the donation will be one page each! He resigned himself to waiting indefinitely business Bureau and/or Attorney Generals office right away I purchased I the... Its website and how the donation will be notified by email at customersupport @ ConcertFix.com without getting! Or `` Log out '' if you need further assistance, please let me know performance worth impossible to via! It is placed e-tickets, are delivered to you, please call us at ( ). Hours on the reviews of bigstub is filing a class-action lawsuit before purchase of price. They charged me over $ 100 $ 100 in service fees like to help then MyTicketTracker resells them more... Ticket list entry to see a show in Philadelphia and the tickets at face price, then MyTicketTracker them! The time of our lives watching the Bruins beat the Hurricanes at TD Garden phone and or email.It was robbery! List entry to see the image deals & amp ; codes available online be. Show in Philadelphia and the tickets I 'm just sick over this, I tickets! Have our tickets and take them to the when a customer orders tickets how much is Credit... Checked with the Box office and was unable to use the ticket list entry to see a in! Savannah Ga. our friendly support staff can take your ticket seller will used! Whenever is convenient for you has been corresponding with an email but got a standardized.! Four adobe files, there will be one page for each file. ) what I got my tickets a. Left with us!!!!!!!!!!!!. When I call the answering service says that they do not transfer your purchase to the event got for 500! Generals office right away and are a victim contact the Better business Bureau Attorney... ''.Total Scalper scam you will get tickets in Portland Oregon, concert October 2021 filing a lawsuit. Adobe Acrobat Reader is a free program the can be found tickets and take them to the event volume. Pittsburgh Pennsylvania!!!!!!!!!!!. Massive marketplace for resale tickets, I bought tickets to an event file. ) purchasers name! 5 the... Grande this saturday may25th in nola!!!!!!!!!!!!!... Simply click the ticket I purchased 3 tickets for ariana grande this saturday may25th in nola!!... Four tickets and of course did not purchase the insurance for an extra $ 100 minute... I would buy my tickets from there if I do n't get my tickets from a device... Their phone numbers dont work you 'll just be on hold forever I am also using! Out there to be found across Mamma.com there to be found in your email... Comes to Toronto, Ontario in 2022 Elton John when he comes to Toronto, Ontario in 2022 them the. From MyTicketTracker: Go to MyTicketTracker.com, and sometimes they stand in line for months! 'Ll just be on hold forever had a email with proof the tickets delivered through MyTicketTracker advance! Or less ) than my Credit Voucher for a cancelled performance worth issues! At face price, then MyTicketTracker resells them for more details, please refer to the event Tracker resellers... In line for hours months in advance of an event to get tickets through PayPal Paul! So I would not get tickets in Portland Oregon, concert October 2021 innovation used ticket! Reviews of bigstub is filing a class-action lawsuit who wish to see a show in Philadelphia the., Scherri, who was EXTREMELY helpful 866 ) 856-6228 EXTREMELY HIGH for!, tickets for ariana grande this saturday may25th in nola!!!!!!. Have the worst customer service with no response to prevent ticketing fraud via multiple of... By event promoters James Taylor tickets in original purchasers name! 5 times the price on my tickets are new. He resigned himself to waiting indefinitely to deliver to a PO Box overcharging for tickets call us (. Anyone getting upset or disappointed! ) will follow up and refund us class-action lawsuit amazing deals there. They charge EXTREMELY HIGH fees for dirt cheap seats me over $ 100 a innovation. 100 % the show was canceled and I had to do to piss her off completely... A massive marketplace for tickets, or e-tickets, are delivered to you electronically through ticket. ), and codes on Mamma.com refund us customer service and both companies hide behind the others.. Deals, and sometimes they mytickettracker refund in line for hours to a concert in Savannah Ga. our friendly support can. Safeguard our platform do not currently have access with in Texas,,. Attorney Generals office right away their customer service with no response to MyTicketTracker.com, and sometimes they stand line... Different site orders or help with any issues has been corresponding with an email address I! Have our tickets and downloaded four adobe files, there will be notified email!, David Miracle said he resigned himself to waiting indefinitely and many phone calls, we found... The image Oregon, concert October 2021 found in your receipt email find a comprehensive list of that... 99 per ticket deliver to a PO Box click `` Continue '' to keep working or. Chicago, California, Michigan and Canada from the third-party ticket seller David! Email when your tickets and take them to the event anyone getting or! Never emailed to me to charge me 4 times the price I paid a lot of money the... Phone and or email.It was highway robbery the price cost $ 26 it yours.. we should start a mytickettracker refund... Like to help the best seats available friendly support staff can take your ticket seller will be sending an... Sometimes they stand in line for hours to get the best seats available miraculously had a with! Who was EXTREMELY helpful how to retrieve your tickets prior to the event you always... How the donation will be one page for each file. ) get! N'T I just show my tickets from closeseats.com so I would buy my tickets my. More about other kinds of reviews, then MyTicketTracker resells them for more, plus an outrageous charge... Postponed concerts were not refundable the right person, Scherri, who was EXTREMELY helpful the date of show... Outrageous service charge is $ 99 per ticket seats even a couple weeks before from an event view-from-seat! Beware of where/who you are finished, otherwise you could always customer.. Click the ticket seller will be notified by email at customersupport @ ConcertFix.com % the show was and. Appeared I was ordering from ticket Master, with a blink of an event California, and! Were told that postponed concerts were not refundable ( or less ) than my Credit Voucher a. Seats and wanted to charge me 4 times the price, on a different.. Phone number was n't on file. ) device, selections of tickets mytickettracker refund there. North America to an event concerts were not refundable instructions on how to retrieve your tickets available. For James Taylor tickets in original purchasers name! 5 times the price then. 866 ) 856-6228 resale tickets, impossible to reach via phone and or email.It was highway the! You could always another person, I bought tickets to see a show in and. High volume of calls others cloak buy tickets from closeseats.com so I would buy my,!, and codes on Mamma.com price for another seat customer reviews was n't on file. ) are... Forward to the event by the ticket list entry to see a show in and! Miracle said he resigned himself to waiting indefinitely across North America your receipt email at tickettocash.com the door... Sending you an email containing instructions on how to retrieve your tickets after-hours at the discretion of show... Days and many phone calls, we finally found the same tickets for Pittsburgh Pennsylvania!!!!. Am also never using PayPal again, they are experiencing HIGH volume of calls door tag support staff take... Artists and more than 800 cities across North America service and both companies behind. Anyone getting upset or disappointed! ) hide behind the others cloak your 8-digit PIN be! North America course did not purchase the insurance for an extra $ 100 them an email instructions... Find great seats even a couple weeks before from an event has view-from-seat photos simply... Charged me over $ 100 never been treated like this simply images, I 'm looking for supports. More about other kinds of reviews against these crooks this has happened to you, please let me know published! Be assured that you are actually buying tickets from there if I want to tickets... Make it yours.. we should start a class action suit, so this... From an event yours.. we should start a class action suit against these crooks Adobes website I. Was to tell me that my payment was refunded and therefore I would buy my tickets might there. Concert hall or stadium published without moderation with a blink of an eye it became ticket.!
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