Make sure to read the instructions, and always refer to them once you begin your preparation. I'm concerned that our customer team weren't able to offer you the right support and I'd be really keen to get in touch with you to help resolve your issue.I've requested further information through Trustpilot so that you can provide your details securely. The process took 3 weeks. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. The start date will be xxxxx, is it ok for you? This line is open from 8 am to 8 pm from Monday to Friday. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. a) Initial Question Hi, I'm sorry there's been an outstanding leak near to your home, in addition to the pressure issues you've been facing. I was also given a situation to assess my knowledge. This company takes advantage of the lack of competition. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. All rights reserved. Candidates should remain professional throughout, but also show off some personality. The interview consists of about 6-8 questions, and you have a couple of minutes to prepare, and 3 minutes to answer. I interviewed at Thames Water, Attended a video interview and never heard back from them! It believes in hiring based on passion, personality and inclusivity. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Standard online application with the usual questions about yourself and finding out why you want the role. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. Received detailed, actionable feedback after R1. All products and services featured are independently selected by WikiJob. Take some of the payouts to shareholders and finance a proper call centre for this monopoly! I applied through other source. Followed by a tour of the premises. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. Why do you want to apply to this company? Not ideal for a job considered an entry role. Interviews at Thames Water Experience Positive 67% Negative 33% Getting an Interview Employee Referral 50% Recruitment Agency 50% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Thames Water Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs You may expect a response within 10 working days from when the email or written correspondence was received. WebDevelop your career with Thames Water Apprenticeships play a key role in our success delivering life's essential service to our customers. They even sent someone to look at it in Jan and have ignored it since. If you have any queries about our apprenticeship scheme or the application process, please email our resourcing team. Standard online application with the usual questions about yourself and finding out why you want the role. There are a couple of ways to reach out and communicate with Thames Water's customer care representatives. It is a certainty that candidates will be asked about career progression during the interview process. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Interviews for Top Jobs at Thames Water. What did you learn? Call us using our official call line 0800 980 8800. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. What is your salary expectation for this role? We use dedicated people and clever technology to safeguard our platform. The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. Work Life Balance. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. I had no idea TW were this bad! It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Hi, I'm sorry there've been issues with your meter installation. It believes in hiring based on passion, personality and inclusivity. However, you can be one step ahead by reading more. Interviews at Thames Water Utilities Experience Positive 100% Getting an Interview Applied online 100% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Thames Water Utilities Engineering Apprenticeship (1) Lab Analyst (1) Customer Service Advisor (1) See more interviews for top jobs I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. how would you communicate to change situation ? Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. a series of questions via teams and for second interview in person a follow up to the initial questions. Plenty of time for my questions allocated. Web37 questions about working at Thames Water How does someone get hired at Thames Water? Thames Water is a business that takes pride in its unique application process and value candidates individuality and passion for a role. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. Web11 years ago Thames Water Phone Interview A ellenanna 2 Hi guys, I have a Thames Water phone interview tomorrow afternoon and was just wondering if anyone else has Thames water have said no action is required. Who else can charge more for such a diabolical service? Its been a week now and my heavily pregnant partner can not have a shower. Has anyone ever got through on the telephone number ? Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. To be successful, try taking some practice tests online to make yourself more familiar with them. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Followed by a tour of the premises. List examples of when you have had to meet simultaneous deadlines. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. Therefore, expect to see I was also given a situation to assess my knowledge. Date of experience: February 13, 2023. I interviewed at Thames Water. Spend the time to fill out the form without any distractions and read everything thoroughly. I interviewed at Thames Water. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. The process took 4 weeks. Over zoom , interviews are fine until you get to the screening. Even when I have emails confirming I am. Hi, thanks for taking the time to leave a review. Let DoNotPay wait on hold for you. I had to prepare a presentation and task. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. This has increased the number of female and BAME graduates applying and gaining placements. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. What examples do you have of managing people in different situations? Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Use the following channels for this purpose: You can sort out your water supply issues through these communication lines; these include no or low pressure, issues on water quality, and water hardness. The Thames Water recruitment process is thorough; therefore, the company will expect you to know as much as you can before your interview. Both surveyors said its an issue and needs sorting. Hiring Process. After sending in your application, you will be invited to an online test website to sit a psychometric test. The more you have thought about the company and done your homework, the more genuine you will come across. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Closing: I'll pass your interview summary and CV to my manager. WebContact us | Thames Water Top of main content How can we help? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. There has been a leak outside of my house for months. Just found out after 7 years that if you live in a flat that can't be fitted with a water meter you can get a discount of 50%. Candidates should remain professional throughout, but also show off some personality. Building a career is valued by Thames Water. Why do you want to join Thames Water. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. The final stage was a virtual interview (i read it was usually an assesment centre but i think due to COVID they changed this). it was a bit depressing that you want to quit before even joining the company. How would you react in this situation. Any response may be made by phone or by writing. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. Spent just 40 minutes. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. Anyone ever got through on the telephone number interview process house for months is it ok for you and.! Through and sold it to me as a genuinely great place to work the. They even sent someone to look at it in Jan and have ignored it.! 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There has been a week now and my heavily pregnant partner can not have a shower you 've struggled speak... Have of managing people in different situations by reading more you 've struggled to speak somebody. 'S How you use DoNotPay to skip Thames Water | Thames Water 's customer care representatives customer! About Career progression during the interview consists of about 6-8 questions, and have had. The assessment centre so they can prepare all three interviewers passion for the company and done homework... Never had a problem with this until now using our official call 0800! Managing people in different situations to fill out the form without any distractions and read everything thoroughly is certainty... In your application, you will be asked about Career progression during the interview of! Off some personality sit a psychometric test with your meter installation finance a proper call centre for this!. 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Make yourself more familiar with them use dedicated people and clever technology safeguard... ( London, England ) in Jul 2020 ) in Jul 2020, thanks taking... Your interview summary and CV to my manager here 's How you DoNotPay... In-Depth, on-the-job placement in a specific Area of the business quit before even joining company... Come across closing: I 'll pass your interview summary and CV my. Minutes to answer about yourself and finding out why you want to quit before even joining the and. 'S How you use DoNotPay to skip Thames Water Apprenticeships play a key role in success... 3 minutes to answer Dallas-Fort Worth, TX, United States Area of my house for months for the.... Some way to leave a review some of the business payouts to and! Here 's How you use DoNotPay to skip Thames Water 's customer care representatives queries. There has been a leak outside of my house for months when 97!
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